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Privacy policy

As amended on November 9, 2026.

1. General provisions

This policy defines how LOUD LABS INTEGRATION LLC (hereinafter referred to as the Operator) processes and protects the personal data of website visitors and people who contact us through the form on the website, by phone or e—mail. The Policy has been prepared in accordance with Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data".

By using the website, you confirm that you have read this policy. If you do not agree with her, please stop using the site.

2. Information about the Operator

  • Name: LAUD LABS INTEGRATION Limited Liability Company;

  • TIN 7813590567, KPP 781301001, OGRN 1147847196716;

  • legal address: 197046, St. Petersburg, nab. Petrogradskaya, 34, letter A, room. 2nd, office 1;

  • Phone: +7 (812) 309-07-66;

  • e-mail: info@loudlabs.ru.

3. What data do we process

The Operator receives personal data when you send a request through the "Discuss Project" form or contact us by phone or email. Depending on the method of handling, the Operator processes:

  • last name, first name and patronymic, if specified;

  • phone number and email address;

  • the name of the organization and the position, if you specified them.;

  • the project description and other information in the request, as well as the materials and links that you provided.

When visiting the site, the servers automatically receive technical data: IP address, browser type and device, address of the requested page, date and time of the request. In addition, we use the Yandex.Metrica web analytics service, which collects information about site visits (see section 7). This information is necessary for the operation and security of the site and for improving its content.

4. Processing purposes

  • accept and consider the application, contact you and prepare a commercial offer.;

  • show hints when entering full name and email in the "Discuss project" form;

  • to conclude and execute a contract, including the design, supply, installation and maintenance of equipment;

  • ensure the operation and security of the website;

  • analyze visitor traffic and behavior to improve the site.;

  • comply with the requirements of the legislation of the Russian Federation.

5. Legal grounds

By submitting the "Discuss Project" form, you consent to data processing by marking a separate item on the form. When contacting us by phone or e-mail, you independently provide the information necessary for the response.

The operator also processes the data for the conclusion and execution of a contract to which you are a party or to which you are associated as a representative of the customer, and in cases where processing is required by law. Information about the use of cookies and analytics is provided in sections 7 and 8.

6. Procedure and terms of processing

After submitting the form, the application is saved in the website's database. Employees who have been granted access to applications can view it and use the specified contacts to respond to the request.

The operator processes data using automation tools and without them: collection, recording, systematization, accumulation, storage, clarification, use, transfer in cases stipulated by law, depersonalization, blocking, deletion and destruction.

The data is stored for no longer than the processing purposes require. Correspondence on appeals that did not lead to an agreement is kept for no more than three years. The data related to the concluded contract is stored for the duration of the contract and the period established by law for the storage of accounting and other documents.

The operator does not sell personal data or transfer it to third parties, except for transferring it to the services for the purposes described in Section 7 and in cases where this is necessary for the performance of the contract (for example, to transport companies and equipment suppliers), as well as at the request of government authorities in accordance with the procedure established by law.

7. Third-party services on the website

For tips in the "Discuss the project" form, the site uses the DaData service (Data Q LLC, TIN 7721581040). When the prompts are enabled, the site's server transmits to DaData the entered fragment of the full name or email address as you type, even before sending the form. Hint requests contain only the text of the corresponding field. Information about the supplier is available in DaData Privacy Policy.

The form accepts links to materials in cloud storage. Uploading a file to such storage takes place on the side of the selected service and is governed by its terms and conditions and privacy policy.

Some of the site's materials are downloaded from third—party services: the map is from Yandex Maps, and the video is from the Kinescope platform. When you download them, these services can receive your IP address and browser information and set their own cookies.

A Yandex.Metrica tag (Yandex LLC) is installed on the site. It uses cookies and receives anonymized information about visitors: IP address, browser type and device type, approximate location, the source of access to the site, the pages visited and actions on them, and the time of the visit. We use this data to evaluate the site's traffic and convenience; it cannot be used to identify you, and we do not combine it with phone or email requests. The data is processed by Yandex LLC in accordance with the Privacy Policy of Yandex. You can opt out of data collection by Yandex.Metrica using a special browser add-on.

The data processing conditions of the remaining services are determined by their own privacy policies.

8. Cookies and draft form

So that the entered text can be restored after the page is reloaded, the form saves the draft to the browser tab storage. After the application has been successfully submitted, the website deletes the draft.

The site uses technical cookies, which are necessary for its correct operation, and cookies from the Yandex.Metrica service, which are necessary for traffic analysis. You can disable or delete cookies in your browser settings. However, certain functions of the site may not work correctly.

9. Your rights

You have the right:

  • get information about whether your data is being processed and familiarize yourself with it;

  • request clarification, blocking, or deletion of data if it is incomplete, outdated, inaccurate, or processed illegally.;

  • revoke consent to data processing;

  • appeal the Operator's actions to Roskomnadzor or to the court.

To exercise your rights, send a request to info@loudlabs.ru . We will respond within the time limits prescribed by law.

10. Data protection

The Operator takes legal, organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying and distribution: restricts the number of employees with access to data, uses a secure connection and means of controlling access to servers.

11. Policy Change

The operator has the right to change the policy. The new edition takes effect from the moment of publication on this page, unless otherwise specified in the edition itself.